Ringfence operates as an out-of-band compliance proxy alongside your call stream. It transcribes audio at 3.2s latency, evaluates statements against approved offer sheets, cross-references CRM APIs, and stores a tamper-evident audit record per call.
This is a live instance of the deterministic evaluation engine Ringfence runs on audio streams. Click a preset or type spoken dialogue to see instant detection output.
Configured once during onboarding, monitored autonomously on every spoken turn.
Matches spoken commitments against your legal offer sheet: discounts, refund clauses, "lifetime" language, and unapproved warranties. Separately flags direct contradictions and unauthorized scope expansions.
Checks verifiable statements — prices, policy coverage limits, account balances, appointment calendars — against live CRM data over API, eliminating hallucinated facts.
Confirms required disclosures, disclaimers, cancellation rights, and opt-out terms were accurately stated at the required call milestones.
Identifies aggressive sales tactics: artificial urgency manipulation, talking over consumer objections, and disregarding explicit "do not call" requests.
Validates that consumer recording consent was secured prior to payment card intake, instantly masking sensitive cardholder digits in transcripts.
Monitors prompt drift across your fleet. If different agent versions or human reps quote divergent refund policies, Ringfence flags the root prompt discrepancy.
Every flagged segment displays the verbatim quote, audio timestamp, isolated 12-second audio snippet, rule violated, and severity score. Supervisors clear, dispute, or escalate with one click.
Disputes automatically re-route to secondary review, while critical escalations dispatch real-time Slack/Teams alerts to floor supervisors.
Every monitored call — flagged or cleared — receives an immutable compliance record: full timestamped transcript, audio snippets, rule evaluations, reviewer sign-offs, and active rule set version.
Export a single call record as a branded PDF for dispute defense, or stream bulk JSON/CSV feeds into Snowflake or BigQuery for institutional regulatory audits.
Paste a webhook endpoint into Vapi, Retell, or Synthflow — typically live within 15 minutes. SIP dialer feeds configure in under 24 hours.
Upload your scripts, approved offer sheets, and regulatory requirements. Our compliance solutions engineer helps compile them into parameters.
Run Ringfence in silent shadow mode for 5-7 days on live volume to calibrate thresholds and eliminate false alarms before going live.
Flags route seamlessly into your review queue. The system's active feedback loop refines precision continuously over the first month.
Start a 14-day free trial or talk with our compliance engineering team about your specific call floor requirements.